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Reward Safe Riders, Not Just Penalize Delays: Loke's Call to Delivery Industry

2025-08-07
Reward Safe Riders, Not Just Penalize Delays: Loke's Call to Delivery Industry
Malay Mail

Kuala Lumpur, August 7 – Transport Minister Anthony Loke has urged local delivery companies and insurance providers to shift their focus from solely penalizing delays to actively rewarding safe riding practices. In a move aimed at improving road safety and fostering a culture of responsibility within the burgeoning delivery industry, Loke believes incentivizing safe riders will prove more effective than simply punishing late deliveries.

“Instead of solely focusing on penalties for delays, let’s reward those who consistently demonstrate safe riding habits,” Loke stated during a press conference today. “This approach encourages a positive change in behaviour and contributes to a safer environment for all road users.”

The Minister’s call comes amidst growing concerns about traffic accidents involving delivery riders, many attributed to rushing to meet tight deadlines. While acknowledging the importance of timely deliveries, Loke emphasized that safety should always be the top priority.

Incentivizing Safe Practices: A Win-Win

Loke highlighted that rewarding safe riders can take various forms, including preferential insurance rates, bonuses, or even recognition programs. Delivery companies could implement a points-based system where riders earn points for maintaining a clean traffic record, completing deliveries safely, and adhering to traffic regulations. These points could then be redeemed for rewards or benefits.

“This isn't just about rewarding individual riders; it’s about creating a company culture that values safety,” Loke explained. “When companies prioritize safety, riders are more likely to adopt safe practices, which ultimately benefits everyone on the road.”

Collaboration is Key

The Transport Minister stressed the importance of collaboration between delivery companies, insurance providers, and the government to implement these initiatives effectively. He suggested that insurance companies could offer lower premiums to riders with a proven track record of safe riding, further incentivizing responsible behaviour.

“We need a collective effort to address this issue,” Loke said. “By working together, we can create a safer and more sustainable delivery ecosystem in Malaysia.”

Beyond Rewards: Enforcement and Education

While emphasizing the importance of rewards, Loke also acknowledged the need for continued enforcement of traffic laws and rider education programs. Regular safety briefings, refresher courses, and stricter penalties for reckless riding are essential to complement the reward system.

The Ministry of Transport is exploring options to enhance rider education and awareness, including collaborating with delivery companies to develop tailored training programs. Furthermore, Loke urged riders to prioritize their safety and the safety of others, reminding them that no delivery is worth risking their lives or the lives of others.

A Call for Change

Minister Loke's call for a shift in focus from punishment to reward represents a proactive approach to improving road safety within the delivery industry. By incentivizing safe riding practices, Malaysia can strive towards a safer and more responsible delivery ecosystem, benefiting both riders and the public alike. The success of this initiative will depend on the willingness of delivery companies, insurance providers, and riders to embrace a culture of safety and prioritize the well-being of all road users.

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